Grievance Officer
| Name | Manik Khullar |
|---|---|
| Designation | Designated Partner & Grievance Officer |
| Address | Kanaka Durga Ventures LLP, Basement, 156 Jor Bagh, New Delhi – 110003, India |
| Phone | +91 97185 07060 |
| Kanakadurgaventures@hotmail.com | |
| Hours | Mon–Sat, 10:00 AM – 7:00 PM IST |
Timelines
- We acknowledge every complaint within 48 hours of receipt, with a reference number.
- We resolve complaints within one month of receipt.
- Food safety complaints are escalated immediately to our Recall Co-ordinator.
Escalation
If you are not satisfied with our resolution, you may approach the National Consumer Helpline (1915 / consumerhelpline.gov.in), the appropriate Consumer Commission, or — for food safety matters — FSSAI through the Food Safety Connect portal.